The article shows the consequences of rapid technological development in the public administration sector, focusing on the process of its dehumanisation. The author draws attention to the increasing automation of public services, which, although increasing efficiency and accessibility, can lead to social exclusion, privacy violations, and the loss of human relationships. He presents examples of countries where surveillance technologies are widely used and humans become merely elements of the system – often redundant and prone to marginalisation. The author asks whether the development of digital administration poses a threat to fundamental democratic values and whether the law, deprived of its human element, can still effectively protect citizens in the digital age.